Terms & Conditions
These Terms and Conditions govern your use of this website and the services offered through our lead-generation platform. By accessing this site, submitting an inquiry, or contacting us by phone, you acknowledge that you have read, understood, and agreed to these terms. Please review this page carefully to understand your rights, responsibilities, and the limitations of our services before using the website.
Effective Date: June 1, 2025 · Jurisdiction: London, Kentucky, USA
What this site is — and is not
This platform collects contact information from individuals seeking hoarding cleanup and biohazard remediation services in the London, KY area and routes those inquiries to independent, third-party licensed contractors. It does not employ cleanup crews, dispatch technicians, or supervise any physical remediation activity. Submitting a form here does not create a service contract or agreement with this platform — your contract, if any, is with the independent contractor who contacts you directly.
Your agreement to these terms
Using this website — browsing it, submitting a contact form, calling the dispatch line, or clicking any link — means you accept these terms without modification.
Liability: where it begins and where it ends
This platform bears no physical, operational, environmental, or biohazard liability for any work performed by any contractor reached through it. Specifically, this platform is not liable for:
- Property damage occurring during or after any cleanup or remediation job
- Personal injury to site occupants, contractors, or any third party
- Exposure to biological hazards, mold, pathogens, or chemical residues
- Contractor workmanship, licensing status, insurance coverage, or conduct
- Delays, cancellations, cost overruns, or disputes with any contractor
- Regulatory violations or penalties arising from work performed on your property
Before any contractor begins work on your property, verify their credentials independently — proof of licensure, general liability insurance, and workers’ compensation coverage. That responsibility belongs to you.
Kentucky EEC compliance statement
Contractors operating in this space are expected to comply with all applicable Kentucky EEC rules governing waste handling, disposal, and site safety, and must represent at the time of referral that they do so. This website cannot verify compliance on your behalf and assumes no liability for a contractor’s failure to meet EEC requirements.
Data you submit through this site
Information you provide — name, phone number, address, and a description of your situation — is used solely to connect you with a local service contractor. By submitting a form, you consent to being contacted by one or more independent contractors via phone or text about your inquiry.
Promotional vouchers and gift cards
Promotional vouchers or gift cards distributed through this platform are completely non-refundable, carry a cash value of $0.00, cannot be redeemed for cash or credit, are void within the State of California, and may be cancelled by this platform without advance notice.
No guarantee of service availability
This platform cannot guarantee that a contractor is available in your area, that your inquiry will be accepted, or that any quoted price will remain fixed. Pricing is set entirely by the independent contractor.
How to reach us — zero email policy
No email address is published, distributed, or monitored for inquiries of any kind. All legal notices, privacy concerns, and complaints must go by telephone only, to (606) 729-1009. Attempts to contact this platform via email will not be received or acknowledged.
Modifications and governing law
These terms can change at any time; the updated version replaces all prior versions immediately upon posting. These terms are governed by the laws of the Commonwealth of Kentucky, with any dispute subject to the exclusive jurisdiction of courts located in Laurel County. If any single provision is found unenforceable, the remaining provisions stay in force.